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Orders & refunds
Manage orders, record payments, refund tickets, cancel events.
Manage ordersFind any order on the Orders page, open its detail panel to see the buyer, tickets, and payments, record payments on pay-later orders, and cancel unpaid orders. Refunds have their own article.Refund ticketsRefund individual tickets from an order — in full or just some of them. Refunded tickets are released back to inventory immediately. Taxes and transaction surcharges are not included in per-ticket refunds; this article explains why.