Zunaro Academy
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Guides for creating events, selling tickets, and getting paid.
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Create your first eventGo from a blank dashboard to a published event your customers can buy tickets for. This guide walks the event wizard section by section — most events are ready to sell in under 15 minutes.Refund ticketsRefund individual tickets from an order — in full or just some of them. Refunded tickets are released back to inventory immediately. Taxes and transaction surcharges are not included in per-ticket refunds; this article explains why.Understand fees and plansZunaro charges two separate things — a subscription plan for your workspace, and a per-paid-ticket fee on events. You choose whether to absorb the ticket fee or add it to the ticket price.Get paid by card and PayPalConnect Stripe (your own account, or a Zunaro-managed one) and/or PayPal under Settings → Payments. Once card charges are enabled, buyers see "Pay by card" and "PayPal" at checkout — and ticket money goes to your own account, not Zunaro's.Buy ticketsPick a date, choose your tickets, and check out as a guest — no account needed. Your tickets are held in the cart while you check out, and you pay by card, PayPal, or at the venue, depending on what the organizer offers.Find your orderLook up an order you placed on any Zunaro-powered store using your order number and the email you used at checkout — no account needed.
For event organizers
Getting started
Create your account, pick a plan, and publish your first event.
2 articles
Events
Performances, access codes, waitlists, and your event page.
3 articles
Tickets & pricing
Ticket types, discounts, promo codes, surcharges, and taxes.
4 articles
Selling online
Your storefront, checkout, and capturing leads.
1 article
Orders & refunds
Manage orders, record payments, refund tickets, cancel events.
2 articles
Payouts & billing
Fees, plans, and your Zunaro subscription.
3 articles
Troubleshooting
Answers to the questions we hear most.
3 articles
Bought tickets to an event?
Find your order, refunds, and waitlist help for ticket buyers.
Ticket buyer help