WhatsApp Concierge

The box office inside WhatsApp.

Your store's own WhatsApp number, answered by an AI concierge that finds events, builds carts, and delivers e-tickets in chat.

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WhatsApp Concierge
A WhatsApp chat with the Zunaro AI concierge on your own store number — a buyer finding live music in Miami, the concierge suggesting Sunset Music Fest, adding two GA tickets to the cart, and delivering a QR e-ticket, all inside WhatsApp

The ticket counter buyers already have open.

Your number, not a shared one.

Connect through Meta's official Embedded Signup and the number lives in your own WhatsApp Business account, carrying your store's name and logo. Think Stripe Connect for WhatsApp: Zunaro holds the connection, the number stays yours.

WhatsApp Concierge
A connected-business panel showing the store verified and owned by you on its own WhatsApp Business number, marked "number stays yours" — with a completed setup chain from Meta Embedded Signup through the business account, brand name and logo, Stripe Connect, to an active number, plus number details, a 98.7% delivery rate, and a live inbox

From "what's on?" to paid — in one chat.

The concierge searches your events, quotes live availability and true totals with fees and tax, holds tickets in a cart, and sends a checkout link. Payment always completes on your secure web checkout — card details never touch the chat.

WhatsApp Concierge
A concierge chat that finds this weekend's events with live availability, holds two seats in a named section and row for ten minutes, then itemises the cart — tickets, service fee, facility fee and tax to an all-in total — and hands over a secure checkout link to pay on the web rather than in the chat

E-tickets land back in the conversation.

When a purchase completes on the buyer's number, their tickets arrive in the same chat automatically — with email delivery as the fallback whenever WhatsApp delivery isn't available.

WhatsApp Concierge
A WhatsApp thread with the store's official, end-to-end encrypted business account — the buyer asks what's on, books two general-admission tickets, gets a confirmed booking with the total, and the e-tickets arrive as an attachment in the same conversation

Take over whenever you want.

A WhatsApp Web–style inbox shows every conversation with AI and human replies labelled. Tap Take over to answer one chat yourself while the concierge keeps handling the rest — hand it back anytime, or switch the AI off entirely.

WhatsApp Concierge
A WhatsApp Web–style inbox filtering conversations by unread, AI replying and taken over, with each reply in the open thread labelled AI or Human and a divider marking where the conversation was taken over by a person — alongside controls to keep the AI on, take over, or hand back to AI

Speaks the buyer's language.

Replies mirror the language of the buyer's latest message, and the concierge is scoped strictly to your store's events and that buyer's own orders — it politely declines anything else.

WhatsApp Concierge
The concierge answering an Arabic enquiry in Arabic — listing this week's events with live seat availability and confirming a two-ticket booking with the e-tickets attached — beside notes that it replies in the customer's own language, stays scoped to the store's events and that buyer's orders, and politely declines anything else

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