Set delivery methods

Choose which delivery methods — Print and Email — buyers can pick for each performance and sales channel. Future performances default to both methods on; past performances are locked.

Delivery methods live in the event wizard under Pricing → Delivery. The Delivery methods panel decides what buyers can choose at checkout: as the panel says, choose how buyers receive tickets, per performance and sales channel. Like everything in the wizard, changes save automatically.

Configure delivery per performance

There are two delivery methods you can offer: Print and Email. Each one has its own table of performances with a Box office and an Online store toggle per row.

Open your event and go to the Pricing section, Delivery tab.
In the Print card, switch each performance on or off for Box office and Online store.
Do the same in the Email card. Changes autosave — watch the status pill in the corner.

Defaults and locking

New and future performances default to both methods on, for both channels — you only need to visit this tab to turn something off.
Past performances are locked. Once a performance has started, its delivery settings can't change — the panel shows "Past performances are locked — delivery settings can't change after the event date."

What buyers see

In the cart, each order group gets a Delivery section where the buyer picks from the methods you enabled for that performance's online store: Print at home or Email. Choosing Email also asks for a Delivery email address.

The choice is required — checkout blocks the order with "Delivery details needed" until a delivery method is chosen for every group in the cart. If you disable a method after someone selected it, they'll see "That delivery method isn't available for these tickets." and must pick again.