Sell reserved-seating tickets

Create an event where buyers pick their exact seats from a seating chart. Design a seat map once, link it to the event, then price each seat category — Premium, Standard, and so on.

Reserved seating lets buyers choose specific seats from a chart of your venue instead of just a quantity. You choose it when you create the event — pick Reserved seating on the type screen rather than General admission. Reserved-seating events get an extra Seating section in the wizard, between Event info and Pricing.

Before you start

You need a published seat map. Seat maps live under Seat maps in your dashboard sidebar and are reusable — design a venue once and use it for every event in that room.

1. Design and publish a seat map

  1. Go to Seat maps and select New seat map. Name it for the venue and room, like "Grand Theatre — Main Hall".

  2. Lay out sections, rows, and seats in the designer — or describe your venue (or upload a floor plan to trace) and let Ask Designer AI build it for you.

  3. Add categories — the priced groups a seat belongs to, such as Premium or Standard. Each category has a color so the chart is easy to read, and you'll set prices against these categories later.

  4. Select Publish. Only published maps can be attached to an event.

Open your event, save the Event info section first, then open Seating. Your published maps are listed there — select Use this map on the one you want.

Linking pins that published version to the event, so later edits to the map don't move seats out from under buyers who already purchased. The Seating tab then shows the seat categories and a live preview of the chart. Use Change to swap to a different map.

3. Price each seat category

Reserved seating prices tickets per seat category, not one flat price. In PricingPricing, each ticket type takes a price for every category on every performance — so a Premium seat and a Standard seat can cost different amounts for the same show. See Create ticket types for how the pricing table works.

From here the rest of the wizard — holds, delivery, discounts, taxes, marketing — works exactly like a general-admission event. On your storefront, buyers open the chart, tap the seats they want, and check out.