Design a seat map

Build a reusable seating chart in the designer — draw rows, tables, and standing areas (or let Designer AI trace a floor plan), group seats into priced categories, mark accessible seats, then publish it for your reserved-seating events.

Seat maps are the venue charts behind your reserved-seating events. Build one under Seat maps in your dashboard sidebar — select New seat map, name it for the venue and room, then Open designer. A map is reusable across every event in that room, and your work saves as a draft automatically; you Publish it when it's ready to sell.

Start fast with Designer AI

An empty canvas offers three ways in:

  • Ask Designer AI — describe your venue in words, or upload a floor plan to trace, and the AI builds the chart for you.
  • Start from a template for a common venue shape.
  • Draw it yourself with the tools below.

Whichever you pick, everything stays editable afterwards.

Draw and arrange

The Tools palette covers every seating shape:

  • Rows — draw a straight line of seats, a curved (arc) row, a block of parallel rows, or a Radial / arena fan of curved rows around a point.
  • Sections — draw a section, then double-click it to edit the seats inside. Give sections names like "Pavilion A".
  • Tables — round or rectangular tables with a set number of chairs, for galas and cabaret layouts.
  • Standing area — a capacity zone with no individual seats, for general-admission pockets inside a seated venue.
  • Decorations — a stage, shapes, text labels, and icons to orient buyers.

Use Undo, Redo, zoom, and snap-to-grid as you work. Label rows and seats as letters (A, B, C…) or numbers (1, 2, 3…) from the labeling options.

Categories and accessibility

  1. Under Categories, select Add category and give each one a name and color — these are your price groups (Premium, Standard…). You set the actual prices later, per category, in the event's Pricing section.

  2. Select seats and assign them to a category. A seat's color on the chart matches its category.

  3. Mark accessibility where needed: a seat can be Wheelchair accessible or a Companion seat. A companion seat must sit next to an accessible one.

  4. Drop a Focal point (usually the stage). It anchors the "Find best seats" option buyers get on your storefront.

Publish

The designer runs a Checklist as you build. Before you can publish, clear its warnings — duplicate seat labels, unlabeled or uncategorized seats, empty sections, standing areas with no capacity, and companion seats that aren't next to an accessible seat. A missing focal point only blocks best-available, not publishing.

When the checklist is clear, select Publish. Only published maps can be linked to an event.

Next: Sell reserved-seating tickets walks through linking the map to an event and pricing each category.