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Design a seat map
Build a reusable seating chart in the designer — draw rows, tables, and standing areas (or let Designer AI trace a floor plan), group seats into priced categories, mark accessible seats, then publish it for your reserved-seating events.
Seat maps are the venue charts behind your reserved-seating events. Build one under Seat maps in your dashboard sidebar — select New seat map, name it for the venue and room, then Open designer. A map is reusable across every event in that room, and your work saves as a draft automatically; you Publish it when it's ready to sell.
Start fast with Designer AI
An empty canvas offers three ways in:
- Ask Designer AI — describe your venue in words, or upload a floor plan to trace, and the AI builds the chart for you.
- Start from a template for a common venue shape.
- Draw it yourself with the tools below.
Whichever you pick, everything stays editable afterwards.
Draw and arrange
The Tools palette covers every seating shape:
- Rows — draw a straight line of seats, a curved (arc) row, a block of parallel rows, or a Radial / arena fan of curved rows around a point.
- Sections — draw a section, then double-click it to edit the seats inside. Give sections names like "Pavilion A".
- Tables — round or rectangular tables with a set number of chairs, for galas and cabaret layouts.
- Standing area — a capacity zone with no individual seats, for general-admission pockets inside a seated venue.
- Decorations — a stage, shapes, text labels, and icons to orient buyers.
Use Undo, Redo, zoom, and snap-to-grid as you work. Label rows and seats as letters (A, B, C…) or numbers (1, 2, 3…) from the labeling options.
Categories and accessibility
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Under Categories, select Add category and give each one a name and color — these are your price groups (Premium, Standard…). You set the actual prices later, per category, in the event's Pricing section.
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Select seats and assign them to a category. A seat's color on the chart matches its category.
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Mark accessibility where needed: a seat can be Wheelchair accessible or a Companion seat. A companion seat must sit next to an accessible one.
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Drop a Focal point (usually the stage). It anchors the "Find best seats" option buyers get on your storefront.
Publish
The designer runs a Checklist as you build. Before you can publish, clear its warnings — duplicate seat labels, unlabeled or uncategorized seats, empty sections, standing areas with no capacity, and companion seats that aren't next to an accessible seat. A missing focal point only blocks best-available, not publishing.
When the checklist is clear, select Publish. Only published maps can be linked to an event.
Next: Sell reserved-seating tickets walks through linking the map to an event and pricing each category.