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Invite your team
Add teammates to your store from the Members page and give each one a role — Owner, Admin, Staff, or Box office. Add them by email — existing users join immediately, new ones get an invitation to accept.
Open Members in the dashboard to manage who can work in your store. Only Owners and Admins can manage members.
Roles
- Owner — full access, including billing. A store always keeps at least one active owner.
- Admin — manages the store, including members.
- Staff — day-to-day event work.
- Box office — counter sales.
You can never grant a role higher than your own — an Admin can't create an Owner.
Add a member
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On the Members page, select Add member.
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Enter their Email and pick a Role.
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Confirm with Add member.
What happens next depends on whether they already have a Zunaro account:
- They have an account — they're added straight away, appear as Active, and can sign in to your store right away.
- They don't — Zunaro emails them an invitation and you'll see Invitation sent. They sit under Pending invitations with an Invited status until they open the email and choose Accept invitation (brand-new users pick Create account & join). Once accepted, they become a full member with the role you gave them.
Change a member's role or details
Click the member's row to open the detail panel. You can edit their name, email (checked live for uniqueness), and Role, then confirm with Save changes.
Two guardrails apply:
- You can't change your own role — ask another Owner or Admin.
- You can't demote the last owner: "You can't remove or demote the last owner."
Suspend, remove, or reset a password
The same panel has a Manage member section:
- Suspend blocks the member's access without deleting anything; Activate restores it.
- Remove takes them out of this store entirely. Their Zunaro account still exists — removal only revokes access to your store.
- Send password reset emails the member a password reset link.