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Join a waitlist

When a performance sells out, some events let you join a waitlist with your name and email. If tickets free up, the organizer releases them — keep an eye on your inbox and the event page.

If the date you want is sold out, you may see a Join the waitlist button on the event page instead of the ticket picker. It appears only when the performance is sold out and the organizer has enabled a waitlist for it — not every event has one. Organizers can also customize the button text, so it may be worded differently on some stores.

How to join

  1. Select Join the waitlist on the sold-out performance.

  2. Fill in the short form. Every waitlist asks for your Full name and Email. Depending on the event, it may also ask for your Phone and how many Tickets needed.

  3. Submit. You'll see a confirmation — "You're on the list" — sometimes with extra instructions the organizer has written.

What happens next

The waitlist belongs to the organizer — they see who has signed up and decide when and how to release tickets if seats free up (for example after refunds or extra capacity).

Honestly, here's what to expect right now:

  • Joining doesn't trigger an email — the on-page confirmation is your receipt that you're on the list.
  • The organizer reaches out or releases tickets when something opens up. How they do that is up to them — many will email the address you gave, which is why it matters that it's correct.
  • Tickets can also simply reappear for sale on the event page. It's worth checking back, especially close to the event date.

Questions about your spot

The organizer manages the list, so direct any questions — like whether tickets are likely to free up — to them through the store's Contact us form. Mention the event name, the date you joined the waitlist for, and the email you signed up with.